Terms and conditions

These terms are a contract between you and the operator of Tiora. If you use Tiora for an organization, you confirm you have authority to bind that organization.

The Privacy policy is part of this agreement.

You must provide an accurate email address and keep your sign-in methods under your control. You are responsible for activity under your account. Notify us if you believe access was misused.

Workspace owners control membership, billing and deletion. You retain ownership of tests, runs, defects, screenshots and other content you submit (“customer content”).

You grant Tiora a limited license to host, display, back up and otherwise process customer content only as needed to provide the service to your workspace, including sharing it with members and authorized connectors.

Do not misuse Tiora: no unlawful content, no attempts to access another workspace, no disruption of the service, no reverse engineering except as allowed by law and no uploading of malware or content you do not have the right to process.

You must have a lawful basis to store personal data of others (for example testers or reporters) in your workspace.

Tiora offers a free Solo plan and a paid Team plan billed per Billable Seat (Owner, Admin or Member) through Stripe in EUR. Viewers are free. List prices exclude VAT (bez DPH). While the seller is not a VAT payer, Checkout charges the list price. After VAT registration, Stripe Tax determines the total charged. Collect a company name, billing address, optional VAT ID (DIČ) and optional Czech IČO.

There is no Team trial. Unpaid Team workspaces receive a fourteen-day grace period, then become read-only. Lapsed payment does not delete your data. Cancelling a subscription stops future charges at period end. Unused paid time is not automatically refunded, including when a Workspace is deleted.

We aim to keep Tiora available, but we do not guarantee uninterrupted access. We may modify features, enforce capacity limits or suspend access to protect the service or other customers.

Tiora, its interface, documentation and software remain the property of the operator. These terms do not transfer any Tiora intellectual property to you except the limited right to use the service.

Tiora is provided as a professional tool. To the extent permitted by Czech and EU consumer and commercial law, we are not liable for lost profits, lost QA evidence you did not export or indirect damages, and our aggregate liability for paid plans is limited to the fees you paid for the service in the three months before the claim.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence or for fraud.

You may stop using Tiora at any time. Workspace owners may delete a workspace. Deletion starts a thirty-day recovery window, after which content is permanently removed except legally required billing records.

We may suspend or terminate accounts that materially breach these terms after notice where reasonable.

These terms are governed by the law of the Czech Republic, excluding conflict-of-law rules. Courts of the Czech Republic have jurisdiction, without limiting mandatory consumer venue rights you may have in the EU.

We may update these terms for legal, security or product reasons. We will change the date on this page. If a change is material, we will provide additional notice where practical. Continued use after the effective date constitutes acceptance.

Questions about these terms: info@tiora.cz.